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How We Handle Your Data and Account

This page sets out how aviator2 approaches your personal data, account access and platform usage. Availability of our services depends on your local law and eligible regions — we keep that transparent so you know exactly where you stand.

Data HandlingAccount PolicyRegion EligibilityPayment PrivacyContact Paths
aviator2 How We Handle Your Data and Account
DATA AND SECURITY PRACTICE

How We Protect What Belongs to You

Your data and your funds sit at the centre of how we build this platform. Here is what we actually do, not just what we promise. Every process below applies whether you access aviator2 from a phone browser or our app, and whether your wallet runs through bKash, Nagad, or Rocket.

Data Collection Scope

We collect only what we need to operate your account — identity verification details, payment references, device type and session data. We do not harvest contacts, gallery access or background location from your device at any point.

Cookie Usage

Cookies on aviator2 track session state and preferences. We do not sell cookie data to third parties. You can clear cookies from your browser settings at any time without losing account access — just log in again with your credentials or OTP.

Account Security Layers

Your account is protected by password plus OTP sent to your registered mobile number. If you access via bKash, Nagad or Rocket-linked verification, the payment app PIN adds another layer. We lock accounts after repeated failed login attempts automatically.

Data Retention Period

We retain account data for as long as your account is active plus a regulatory buffer period after closure. Once that window passes, personal data is deleted from active systems. Transaction records may be kept longer where law requires it.

Your Right to Request Changes

You can ask us to correct inaccurate personal data, export a summary of what we hold, or delete your account entirely. Submit the request through live chat or email — we act within a reasonable timeframe and confirm completion to you directly.

Third-Party Sharing

We share data with payment processors like bKash, Nagad and Rocket only to complete your transactions. We do not sell or rent your personal information to advertisers, analytics firms or any unrelated third party. Period.

POLICY CONTACT PATHS

Reach Us About Any Legal Query

If something in our legal framework needs clarification or you want to exercise a right related to your data or account, we have direct contact paths open. You do not need to navigate complex forms — reach out and we respond with specifics.

Live Chat Open live chat from any page on the platform. Our support agents handle legal and data queries directly. Describe your issue and you will receive a clear answer or escalation path without being bounced between departments.
Email Support Send your legal query to our support email. We respond to data requests, account disputes and policy clarifications in writing so you have a record. Include your account ID for faster processing through bKash or Nagad-linked accounts.
Account Settings Some legal actions — like downloading your data summary or requesting account closure — can be initiated directly from your account settings panel on mobile or browser. No need to wait for a human reply for routine requests.

Common Questions About Our Legal Terms

Below are the questions we hear most from account holders about their rights, data and how our policies work in practice. If your question is not here, reach out through the contact paths above.

Access to aviator2 depends on your local law and eligible regions. We do not claim blanket legality in any specific country. You are responsible for confirming that accessing the platform does not breach regulations where you reside.

We collect your name, mobile number, email, date of birth and payment references linked to bKash, Nagad or Rocket. Device type and session logs are recorded for security. We do not access your phone contacts or photo gallery.

Yes. Contact support via live chat or email and request full account deletion. We process the request within a reasonable timeframe. After deletion, personal data is removed from active systems, though some transaction records may be retained where law requires.

Cookies maintain your session and remember preferences like language or last-visited lobby section. We do not sell cookie data. You can clear them from your browser at any time — your account remains intact, you simply log in again.

Only payment processors — bKash, Nagad, Rocket or Upay — to complete your deposits and withdrawals. We do not sell, rent or trade your data with advertisers or unrelated companies. Internal access is restricted to support and compliance staff.

Your balance remains your property. If we restrict an account for verification reasons, you can contact support to complete the required checks. Once verified, withdrawal to your linked bKash, Nagad or Rocket wallet is processed as normal.

We notify you through your registered email or mobile number before any change takes effect. You then have a window to review updated terms. Continued use after notification means you accept the update; if not, you may close your account and withdraw funds.

Yes. We require identity verification to comply with anti-fraud standards and to protect your account. Verification typically involves confirming details linked to your bKash, Nagad or Rocket account and submitting a valid ID document.

You can view full transaction history inside your account settings. If you need a formal export — for example, for a dispute or personal records — contact support and we provide a downloadable summary of all deposits and withdrawals on your account.

You must be of legal age in your jurisdiction. At account creation you confirm this. If we later identify that an account holder does not meet the age threshold, the account is closed and remaining funds returned via the linked payment method.