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How aviator2 Handles Your Personal Information

We keep this straightforward. This policy explains what data we collect, why we collect it, and how you can control it. Your account details, payment records through bKash, Nagad or Rocket, and device information all fall under protections we describe here.

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aviator2 How aviator2 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect What You Share With Us

Your data sits behind layers of protection. We built these practices around how you actually use the platform — quick mobile sessions, fast bKash or Nagad top-ups, switching between devices. Every measure here exists because it maps to a real risk point in your daily use.

Encryption Standards

All data moving between your device and our servers travels through encrypted channels. Payment details linked to bKash, Nagad or Rocket are encrypted at rest too, meaning even our internal systems cannot read raw card or wallet numbers without authorised…

Cookie Management

We use session cookies to keep you logged in and preference cookies to remember your language and layout choices. No tracking cookies are shared with advertisers.

Account Security

Your account is protected by the mobile number and PIN you registered with. If you log in from a new device, we send a verification code to your registered number.

Data Retention

We keep your account data active as long as you use the platform. If you close your account, we retain only what local regulations require and delete the rest within a defined period.

Third-Party Sharing

We share data only with payment processors and security infrastructure providers — strictly to operate the service. No personal details go to marketing partners or data brokers.

Your Rights and Requests

You can request a full export of your personal data, ask us to correct inaccurate details, or submit a deletion request at any time. We verify your identity through the mobile number linked to your account before acting.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Questions about your personal information deserve a clear answer. We have set up multiple ways for you to ask about, correct or request deletion of your data. Each channel connects you with team members who handle privacy matters specifically, not general account queries.

Live Chat Open the chat widget from any page on your mobile browser. Ask for a privacy-related request and the agent will escalate it to the data team. You will receive confirmation of your request and a reference number to track progress.
Email Send your data request to our support email with the subject line containing your registered mobile number. We verify your identity through the number linked to your bKash, Nagad or Rocket account before processing any changes to your stored information.
Account Settings Head to the privacy section inside your account dashboard. From there you can download a copy of your stored data, update contact preferences, or submit a deletion request directly. Changes to marketing preferences take effect within one working day.

Common Questions About Your Data at aviator2

These are the questions we hear most from account holders about how their information is handled. Each answer gives you the practical detail — what happens, how to act on it, and what to expect.

We collect your name, mobile number, email address, and payment method details — typically linked to bKash, Nagad or Rocket. We also gather device information like browser type and IP address automatically to secure your sessions and detect unusual login patterns.

No. We do not sell or share your personal information with marketing partners or data brokers. The only third parties who receive limited data are payment processors and security providers, strictly to operate the platform and process your transactions securely.

Log into your account, head to the privacy section in your dashboard, and submit a data export request. After we verify your identity through your registered mobile number, we prepare a downloadable file containing your stored personal and transaction information.

When you close your account, we delete your personal profile information and preferences. Transaction records linked to bKash, Nagad or Rocket are retained only for the period required by financial regulations in your region, then permanently removed.

Payment details are encrypted both in transit and at rest. Our systems store tokenised references rather than raw wallet numbers. Even internal team members cannot access your full payment credentials without special authorised decryption keys and audit logging.

Yes. Go to account settings and update your communication preferences. You can switch off promotional emails, push notifications, or both. Changes take effect within one working day. Transactional messages about your account activity still come through regardless.

We use session cookies to keep you logged in and preference cookies to remember your settings. We do not use advertising tracking cookies. You can manage or block cookies through your browser settings — clearing them just means you will need to log in again.

Open a live chat or send an email request with the correction details. We verify your identity via the mobile number registered to your bKash, Nagad or Rocket-linked account before making changes. Updates to personal details like name or email are reflected within one working day.

Yes. Access to our platform and our data handling practices depend on your local law and eligible regions. If regulations in your jurisdiction grant specific data rights — like deletion or portability — we honour those after verifying your account identity through your registered number.

Reach us immediately through live chat or email. Reference your registered mobile number so our data team can lock your account and investigate. We will walk you through password reset, session clearance, and any further steps needed to secure your bKash, Nagad or Rocket-linked details.

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